Customer Ratings and Reviews

We really appreciate the hard work provided by the On call weekend tech that came out and found and quickly fixed our water leak in our condo!

My friend recommended P & S Plumbing as the best plumber kona has to offer. Long story short, she was right. I had a complicated plumbing repair job that I didn’t think anyone could get right, but to my delight everything came out great. They do fantastic work, highly recommended! Mahalo Bayly

Gary and his crew are top notch! Thanks for the 2nd opinion and taking care of the issue without trying to price gouge like the "other guys". Just go with this company, they are 100% trustworthy, reliable, and have a great team in place from top to bottom. My investment property on Loloa Drive thanks you!! 🤙🤙

We had a pipe issue after a month in our house, Jeffrey, Jakob and Jeremy helped us quickly. They are very kind and helpful. We planned on calling for couple other jobs, we recommend them!

Very kind team, they helped us quickly with our pipes. We recommend them

Fast, efficient, friendly service. Responded to our plumbing needs within 30 minutes at a resonable price⭐️⭐️⭐️⭐️⭐️

I have used P&S Plumbing 6 times now. They have installed an outdoor shower for me, fixed numerous toilets for me at various properties, and repaired my sewer line in an emergency. I would not use anyone else! They have been very professional. They send out employees that know their job. The employees are very friendly and knowledgeable, and I always get a very fair price! They sure take the stress off plumbing issues!

Well, I definitely had a situation. I heard a slow drip sound near the single handle shower faucet. At first, I didn’t see any water or drips in the tub, but still heard a dripping sound. I opened up the round back plate to the diverter valve and seen a slow drip coming from the small copper piece to the brass diverter. I immediately called P&S Plumbing and spoke with “Gary” and he was SUPER Helpful, explaining to me that he exactly knew the problem and he fixes these a lot, due to the older design. He then told me to call the office to schedule something as soon as possible. I then spoke with “Jeff” who took down all my information and stated he can have plumbers come out the next day to get the leak fixed. I was over the moon! Plumbers, “Corey” and “Kawika” came out and replaced the old 4 way diverter valve with a new one in just about an hour tops! Nowww…No Leaks Whatsoever! ”Corey & Kawika” did an OUTSTANDING, PROFESSIONAL, TOP NOTCH Job! P&S Plumbing comes HIGHLY RECOMMENDED!!!!! Don’t hesitate to call them with any of your plumbing needs!!! THANK YOU VERY MUCH P&S PLUMBING!!!!!!

Imagine the horror when your fire hydrant fails at 1am and the resultant back pressure blows every single main water line to half your property. Water starts boiling out of the ground everywhere and you quickly go into a bit of panic mode. I got hold of Gary, the owner at P&S Plumbing, sent him a few vidoes and pictures and by 3 am he had a crew together at my property in Kona and promptly started fixing the issues. By 6am he had more crew from Hilo, and they were at my property for 4 full days!!! They never let up.....they never complained.....they just got on with the job. It is obvious there is a lot of mutual respect between Gary and his team. They are extremely skilled at what they do and with a healthy dose of good humoured banter every team member knows instinctively what their roles are. Thank you Gary and everybody that was involved in fixing this major failure event. Don't waste your time calling anybody else. Call Gary at P&S Plumbing. I know I will.

Brothers Jeremy and Jacob fixed a fairly complex leak within our slab. They are professional and personable men. I would recommend P&S Plumbing to anyone, I finally found good, smart, competent plumbers that charge FAIR PRICES and know exactly what they are doing! Great company!

Great, guys! Fast, friendly, knowledgeable, and clean.

Honest and reliable plumbing company

All around great guys. I worked for them and highly admire the way Gary treats his customers and his employees. The best on the Big island possibly all of Hawaii.

Best Plumber Hilo has to offer imho. Eric was very nice, thanks again. Justin

Thank you P&S Plumbing! Gary and crew are dependable, fair and do a great job - no matter how big or small the job. Our one and only go to plumber.

I have managed 3 large retail shopping centers on the Big Island and have used P&S Plumbing exclusively for over 5 years. The relationship started on Christmas day 2019 when we had a major pipe break in one of the centers. I called P&S Plumbing and the owner was on site in less than 30 minutes and fixed the break. They have always been dependable and fair. I will always use P&S Plumbing for both personal and commercial plumbing needs.

I have worked with Gary and P&S plumbing since they opened their doors. I manage a large commercial property in Kailua-Kona and this is the only plumbing company I use. From large scale cast iron replacement and coatings, full water main and back flow preventer replacement to any small plumbing job. These guys are the best around.

Excellent service, they were very knowledgeable at their profession and fixed rattling pipes very efficiently. Will use their services again.

We had a gasket failure between the toilet tank and the bowl in our rental, resulting in a leak. P & S came out quickly and took care of it. Could have made a quick fix to save time, but Corey made sure it was done right even though it meant an extra trip for supplies.

Highly recommended kona plumber! Aloha Wen

The only plumbers we will use. Time and time again Gary and his crew come through for us. We run a 128 unit affordable housing complex in Kailua-Kona. The housing project is approx. 50 years old so plumbing issues are constant. Gary and the team just worked though the night to fix a collapsed sewer-line that affected 20 of our units. Luckily our tenants were only out of water for one night due to the tenacity of their work ethic. Don't search around for another plumber, just call these guys.

Quick and reasonably priced service. Thank you!

I am the lead property manager for a Company that manages several multi-million dollar properties at Hualalai resort. P&S PLUMBING are our go to plumbing contractors! Their customer service, skilled plumbers, and all around professionalism are top-notch. They have come to the rescue for me countless times. If I could give them a million star review, I would absolutely do that!

Very helpful and responsive team. They communicate well and don't talk down you. Friendly and efficient workers.

Kona is lucky to have these guys! Such great service, a great crew and easy to work with.

Exceptional. From the call to scheduling, to the professionals that came out for my job. In the beginning stages of a remodel, we were tracking early and needed the plumber ‘now’. They fit us in and had 2 kind, competent plumbers at my door the next morning. Their reroute of my shower looks beautiful and solid. They listened to what I wanted and jumped right to work. Hours later, our remodel is back on track. This kind of prompt response is above typical and I am grateful for this company. Price fits in the range, and materials used are up to date quality. Highly recommend them.

We live on the big island of Hawaii. We were blessed to have discovered P & S Plumbing after our contractor left us. Gary the owner was so kind and personable. He understood our dire situation & he immediately worked us into their schedule. Despite our address being over an hour away, he had 2 of his plumbers, Zach & Jeremy come to our home and Gary personally also came to our home and together, they all rescued us hooking up our new faucets, toilets, showers, tub, sinks, dishwasher and rain shower. All 3 of them were absolutely wonderful. They were kind, thorough, prepared, professional, knowledgable, polite, reasonable and honorable. We are so grateful to all of them. P & S plumbing has our highest recommendation.

My experience with P&S Plumbing was nothing short of exceptional!!! I couldn't be happier. Their professionalism, friendly approach, excellent communication, prompt scheduling, and attention to detail was impressive. If you're in need of plumbing services on the island, look no further – P&S Plumbing is the way to go!

BEST PLUMBING COMPANY IN ALL OF HAWAII. Highly Recommend. They are highly skilled and efficient. Any plumbing needs call P&S Plumbing. Great work! Thank you P&S!

So glad I called P&S Plumbing. Needed a new wax seal on toilet. Jeff had Jeramy there within a couple of hours. Great people. Highly recommend P&Splumbing!

I worked with P&S plumbing to install a new water heater and things turned out great! Best plumbing company that I’ve worked with in Kona by far. thumbs up

The team came out well prepared and did amazing work for us. The quality was high grade and the cost was very reasonable. Would highly recommend

So happy to have found P&S plumbing, friendly fast and affordable. thanks Matt!

Top notch plumbing service, 5 stars! Thanks P & S 🙂

I was having major headaches getting my water heater fixed, so I called around and P&S came highly recommended. They arrived early the same day and fixed my hot water fast. This is the best plumbing contractor I have worked with on the island. Friendly staff, too thumbs up.

Sink leak fixed works flawless now thanks to Matt. My new go to plumber

Thank you P&S plumbing for fixing my kitchen in record time. Best plumbing contractor on the Big island imho. Aloha

Awesome plumbing services will use again thank you!

Words cannot express how much my family and I really appreciate these hard working, diligent professionals who took care of a disaster of our whole system drainage problem. It was a nightmare. No use of our toilets, sinks, basins, showers. Complete showdown due to massive blockage in the underground pipes. It took 3 days to fix and these guys never gave up. Our mahalo and appreciation to these awesome men of P&S Plumbing. You Da Best 👍 Mahalo Plenty Payapaya Ohana

My family and I are so grateful for Gary Taylor and his crew. Great bunch of guys who knows what they're doing. I just bought a pre-owned home in Hawaiian homestead moved in about a week then drains start backing up. The house sat vacant for years. Called P n S plumbing. Had to make a makeshift shower n toilet. Wash dishes outside with a hose. Still blessed like we were camping. What we thought would be a easy fix turned out to be an expensive fix. Main sewer pipe cracked filled with rocks. Excavation was required. They did a great job in the end. When it was time to talk money, this man with a big heart had donated his time and money. Speechless! Felt lije crying. Gary Taylor and P and S plumbing you are a blessing to our family. I recommend this company 100 percent to anyone who needs plumbing help. Mahalo Gary and P and S plumbing! The Payapaya's

Big thanks to Matt for fixing the leak. He is very knowledgeable and a nice guy in general. Happy to have found a great plumber near me. Aloha Rosie

Just writing in to say mahalo to everyone at your wonderful plumbing company for solving our issue today. Everything is working perfectly now cheers 🙂

I recently hire P&S Plumbing for some repair work. The plumber that arrived was friendly and did a great job. He kept everything clean and was in an out in under an hour. I will use this company in the future and recommend them. Thanks

Very professional and quick to diagnose the problem and fix it. The plumber was very respectful. I have now programmed their phone number into my phone. If I have future issues, I will be contacting them.

I wish I could give 10 stars! PnS Plumbing is hands down the BEST plumbing service company on the Big Island! They have installed two toilets for me now and they were so prompt (showed up when they claimed they would...not easy to get such level of service living on an island) and they know plumbing! And they know customer service. Matthew literally left the bathroom cleaner than he found it :)! Gary and Christine run a tight ship and are still ultra friendly while doing so! I will ONLY use PnS Plumbing in the future as they are truly the finest plumbers on island! Do not waste your time calling anyone else if you live in Kailua Kona. PnS Plumbing is no ka 'oi!

The crew at P&S plumbing did an excellent job installing our water fountain and toilets at my business. They were on time, respectful to my members and employees, plus they left my place clean. I highly recommend using their services.

We discovered a propane leak in our home. P & S got to us the next day, located the leak and repaired it. They also checked on and fixed a couple of other small items. Their quick response was very appreciated! Matt and his apprentice were great. It was a nerve wracking situation taken care of immediately.

If you need a plumber, CALL this business!!! Not only did the owner answer the phone on the first try but got Matthew out the next day! I was very disappointed with another company that worked hard to sell me insurance policies and charge through the nose, but I could not get anyone else to respond at the time. P&S Plumbing is the real deal!! Matthew took my mess that I had attempted to do and solved the problem. I will never use anyone else!! Thank you Gary and thank you to Matthew for giving me my water system back! Totally affordable, no bs!! 100 star rating.

Great work at a reasonable price

Matt did a great job! Even though it was horrible when hot water box blew apart, he acted quickly to control situation. Was very professional & thorough. Washer is now draining completely too & w/d closet smells much better & working 👍 great! Awful I needed repair, but glad happened when Matt was here to fix it. Mahalo!!

They were great and worth every penny!!!

These guys know their chit! They also use quality parts. Why call anyone else! Gary and his crew rocks hard at a fair price.

P&S helped us resolving multiple plumbing problems. The team is responsive and dependable. We had Michael as our repair man today. He was professional, knowledgeable, and informative. He explained what caused the problem, what he did to fix it, and what to expect. He ensured us he would be a phone call away in case any service related problem arises. Thank P&S and Michael for your excellent services!

We had the pleasure of having Michael as our repair man. He was very professional, on time, and knowledgeable about the tankless water heaters and our complex Alii Villas. He was very helpful and personable over the phone. Thank you P and S and Michael for all you do ! Aloha !

Good job, responsive.

I had a wonderful experience with dispatch and Matt. She was professional on the phone and accurate with scheduling. Matt showed up on time, located problem and explained in detail the reason for the leak. I would highly recommend P & S to everyone who wants fast response and service.

Fast quality service

P&S Plumbing is incredibly responsive. I have had two plumbing emergencies and they responded immediately on both issues. The first was a leak from my condo into the floor below me. They responded and made the repair very promptly and professionally. We also had Airbnb guests and the water got turned off for repairs at the complex. The complex forgot to turn the hot water back on. Gary, the owner, responded to my call on a Saturday night, did a Facetime call with the guests, and got the hot water back on. He refused payment, saying he wouldn't charge for just a phone call. This place provides a level of customer services that is really difficult to find in the modern era. 5 stars for sure!!

I am very happy with our experience with P & S on a couple of fronts. We sprung a leak in 40 yr old copper under the house and needed emergency service. Michael was out same day to patch it up. After we both spent some time under there, it was clear that we really needed to replace it all so the owner came out for a bid a couple of days later. The bid was a little more than I had expected, but I was happy with the first job so I gave the go ahead. Michael was back out a week later and the full replacement went a little quicker and easier than planned so the final bill was 1/3 less than the bid. Who ever comes in under time and under the bid?!?! I could not be happier with both the service and the result.

Michael and Maurice was on time and professional throughout the day. We had 3 new toilets installed and I can't express how satisficed we were with their service. Michael took the time to explain what he had to do to correct a problem with one of the toilets. Please take care of these guys when they come to your house. Hard workers.... Great job guys.... you made my wife Terry very happy:)

The association had a laundry list of several issues. They came and fixed all in one or 2 days. Very efficient and Shar in the office is very trustworthy to contact tenants and resident manager ahead.

They answer the phone or respond quickly.

We had Michael come and help us for our water heater going out. He was earlier than planned and was super helpful. He got the owner, Gary, and another guy out within 2 hours of seeing the original estimate to help with the job. They were very helpful, productive and extremely knowledgable. Will be recommending whenever needed. Thanks guys! Great work!

Of all days our water heater goes out on Memorial Day. I Called P&S Plbg thinking they would not be answering. But they had and another customer had canceled so we jumped on it. Gary the owner returned my call promptly was able to find and pick up the one we needed. Gary’s wife had called to give us an estimated time when they’d be arriving. So 30 minutes within our window of arrival, Gary called. They arrived and took care of business. Mike & Zak are great assets to the company. Did an excellent job on picking up replacing and removal of our water heater. Gary suggested that we get a stand for the water heater, we agreed and off Zak went to pick 1 up for us. While Mike was preparing the installation of the water heater. We had also asked Gary if he had time and would change out the pressure regulator and valve and he did! Very accommodating We trusted his suggestions and are very happy we had. Very professional, friendly and a top notch company

Called P&S spoke with Sharlene explained the problem I was having with my kitchen drain. Asked for their service and estimate. Sharlene was able to get back to me once she had one of the plumbers available, gave me a time frame of when plumber would be expected and he was here earlier then the actual time given. Awesome customer service, very honest plumber Harlen who did an excellent job for me. I’d definitely recommend P&S Plumbing. Mahalo Sharlene and Harlen

P & S plumbing, the best and always dependable plumbers in Kailua Kona. Thanks Mike for another wonderful job. Sorry for the late hours. From the owner to the office and workers you guys are always on top of the game. Thanks again, Marlon Kona Kaiser Permanente